9 Computer software for use in database management, use as a spreadsheet, word processing, creating searchable databases of information and data, and collecting, editing, organizing, modifying, book marking, transmission, storage and sharing of data and infromation in the field of business management, namely, analyzing productivity, managing internal business processes related to customer contact, communication with customers, communications within a company, company management, and project management, scheduling, assigning and tracking tasks and meetings, sending, receiving, organizing and tracking by topic email transmissions, documents, facsimile transmissions, instant messages, phone calls and all internal or external communication related to a single customer, tracking customers through predetermined sales cycle at the corporate, departmental and individual user level, tracking company projects through internal project cycles, tracking and managing communication flow from and between contacts and users in the sales, marketing and business process cycle, planning, designing, and tracking personalized marketing campaigns delivered by postal mail, email, online and website marketing, organizing and scheduling delivery dates for marketing campaign components, tracking the results and effectiveness of marketing efforts by affiliates or sales representatives, tracking market channels used in marketing campaigns, and managing and tracking the effectiveness of product messaging
Trademark: 77005278
