9 downloadable software in the nature of a mobile application for providing healthcare patients with educational information in the field of health; downloadable software to conduct financial and informational transactions for health services provided by hospitals, doctors, insurers or other healthcare provider entities; downloadable software in the nature of a mobile application in the field of patient engagement, namely, a mobile application that enables patients to receive personalized medical education, communicate with medical and healthcare administrative professionals, and provide responses to standardized and specialized sets of queries