9 Computer hardware, computer application and server software for facilitating the connection of voice and multimedia solutions, in the field of global computer network protocol telephony; global computer network protocol telecommunications equipment and appliances, namely, computer based telephony servers, switches, input/output ports, receivers, transceivers, modems, packet managers and routers for telephone switching, voice mail, automated telephone answering messaging, transferring, automated call distribution, mobility management and computer network access to and control over telephone operations