42 Computer Software-- Remote Diagnostics Server (RDS)provides an enabling technology for emerging e-commerce "after market" service providers and new "Telemaintenance" applications With this technology, users can upload sensor/test data to RDS over the Internet, have it automatically processed through the intelligent model based reasoner and see the resulting diagnostics on a web page in a matter of seconds Furthermore, the user can launch intelligent, dynamic test/maintenance procedures to resolve any remaining fault isolation ambiguity, perform the maintenance, and verify the operational integrity of the system All the diagnostic results, test outcomes, and procedure steps taken during the maintenance are logged in RDS for later analysis or display during future maintenance activities This dynamic procedure can-be optimized for cost or time and it will account for any resource constraints either listed in a stored site profile or input by the technician All of these capabilities are automatic and intelligent (based on an TEAMS model of the system) thus eliminating the need for a group of experts in the "back room" like some current remote diagnostic/monitoring systems require The RDS solution puts the software on the server computer so users can access all the services over the network using a standard web browser This eliminates the need for distributing updated technical procedures and manuals to end-users Changes made in server are instantly accessible to all customers worldwide
Trademark: 76523205
