41 Educational services, namely, conducting classes, seminars, conferences, and workshops in the field of communication skills and conflict resolution, including negotiation, mediation, facilitation and distribution of course materials in connection herewith; Training and professional development in the field of communication skills and conflict resolution, including negotiation, mediation and facilitation; Development and publication of educational materials in the field of communication skills, professional development, and conflict resolution, including negotiation, mediation and facilitation