9 Computer programs for use in financial and real estate data management; computer programs for use in data input, analysis, and reporting to facilitate the prospecting of tenants, analyzing, and processing of tenant applications, renewals, and transfers of tenants, providing of tenant maintenance services, monitoring of billables, receivables, and revenue at the property and portfolio levels; educational computer programs for use in training of real estate property managers and investors in the prospecting of tenants, analyzing, and processing of tenant applications, renewals, and transfers of tenants, providing of tenant maintenance services, monitoring of billables, receivables, and revenue at the property and portfolio levels; computer software, namely, communications software for connecting computer users to a database and performing real estate and business transactions via a global computer network; computer software for use in data input, analysis, and reporting in providing direct decision support, information, reporting analysis of key performance trends and balanced scorecards in the field of real estate business