35 Telephone directory information and answering services, namely, providing human telephone operators to answer calls from persons who request information from database files that contain individuals' and/or enterprises' customized collections of contact information such as postal mailing addresses, URL addresses, e-mail addresses, telephone numbers, pager numbers and/or fax numbers and looking up and providing information about business closest to a target geographical location, providing turn-by-turn driving instructions between two geographic locations, providing information about movie listings and restaurant listings