Word

EPEOPLE

Status

Dead

Status Code

710

Status Date

Friday, October 15, 2010

Serial Number

76383051

Registration Number

2820676

Registration Date

Tuesday, March 9, 2004

Mark Type

5000

Filing Date

Thursday, March 14, 2002

Published for Opposition

Tuesday, December 16, 2003

Cancellation Date

Friday, October 15, 2010

Trademark Owner History

ePeople, Inc. - Original Registrant

Classifications

9 COMPUTER SOFTWARE FOR FACILITATING COORDINATION, TRANSFER, AND DISSEMINATION OF ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, AND CUSTOMER SERVICE AND SUPPORT INFORMATION RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY; COMPUTER SOFTWARE FOR FACILITATING COLLABORATION OF SUPPORT ANALYSTS AND END-USERS; COMPUTER SOFTWARE FOR LOCATING AND TEAMING SUPPORT ANALYSTS, AND ROUTING OF CUSTOMER SERVICE AND SUPPORT REQUESTS TO SUPPORT ANALYSTS; COMPUTER SOFTWARE FOR TRACKING AND GENERATING RECORDS, REPORTS AND HISTORICAL AND TREND INFORMATION REGARDING CUSTOMER SERVICE AND SUPPORT; COMPUTER SOFTWARE FOR FINANCIAL TRANSACTIONS REGARDING CUSTOMER SERVICE AND SUPPORT, INCLUDING BILLING AND ACCOUNTING OF CUSTOMER SERVICE AND SUPPORT; AND COMPUTER SOFTWARE FOR RESOLUTION OF CUSTOMER SERVICE AND SUPPORT ISSUES RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY

35 Business marketing consultation services; business management consultation services in the field of customer relationship management

42 Computer services, namely, online technical support including help desk services, customer support services, namely, troubleshooting of computer hardware and software problems; computer services, namely, design, configuration and integration of software; computer services, namely, providing links to the web sites of others featuring information on service requests and service status information, customer service and support; providing temporary use of on-line non-downloadable software for facilitating coordination, transfer, and dissemination of online technical support, help desk services, customer relationship management, and customer service and support information related to computers, computer software, computer hardware and technology, for facilitating collaboration of support analysts and end-users, for locating and teaming of support analysts, and routing of customer service and support requests to support analysts, for tracking and generating records, reports and historical and trend information regarding customer service and support, for financial transactions regarding customer service and support, including billing and accounting of customer service and support, and for resolution of customer service and support issues related to computers, computer software, computer hardware and technology

ELECTRONIC PEOPLE

Trademark Events

Oct 15, 2010

Cancelled Sec. 8 (6-Yr)

Jun 5, 2007

Case File In Ticrs

Mar 9, 2004

Registered-Principal Register

Dec 16, 2003

Published For Opposition

Nov 26, 2003

Notice Of Publication

Oct 3, 2003

Approved For Pub - Principal Register

Sep 29, 2003

Examiners Amendment Mailed

Mar 28, 2003

Non-Final Action Mailed

Jan 27, 2003

Correspondence Received In Law Office

Jan 27, 2003

Paper Received

Jul 23, 2002

Non-Final Action Mailed

Jul 11, 2002

Assigned To Examiner

Jul 10, 2002

Assigned To Examiner