9 COMPUTER SOFTWARE PROGRAMS FOR PUBLIC AND PRIVATE SERVICE PROVIDERS, NAMELY, COMPUTER SOFTWARE FOR THE MANAGING, IMPLEMENTING AND ANALYZING OF UTILITY CUSTOMER INFORMATION, CUSTOMER SERVICE, WORK FLOW, REPORTS, WORK ORDERS, EQUIPMENT, PROPERTY, UTILITY METERS, MAIL, CONTRACTS, HUMAN CREDIT SERVICE ORDERS, PAYROLL, ACCOUNTS, BUDGETS, RESOURCES, INVENTORY, PURCHASING, ELECTRONICS, RATINGS, ACCOUNTING, FINANCES AND BILLING