9 Computer software for use in database management and for use as a spreadsheet in the field of business and personnel management; computer software for assessing, monitoring and providing information on personnel and business performance and efficiency; CD-ROMS, compact discs, digital video discs, audio and video tapes, all bearing information relating to business management, personnel management and personnel and business performance and efficiency; downloadable publications, namely, terms of conditions, forms, contracts, legal documents, books, magazines and newsletters relating to business, business management, personnel management and personnel and business performance and efficiency, in electronic form and supplied on-line from databases or from facilities provided on the Internet