In the statement, Column 1, line 22, "SITS" should be deleted, and, SITES should be inserted. Column 1, line 23, "OF" should be deleted, and, OR should be inserted. Column 1, line 31, "OF" should be deleted, and, OR should be inserted. Column 1, line 32, "FACILITIES" should be deleted, and, FACILITY should be inserted. Column 1, line 36, "DOCUMENT" should be deleted, and, DOCUMENTS should be inserted. Column 2, line 4, after INTERNET SITES, ",[comma]" should be inserted. Column 2, line 25, "INTRANET" should be deleted, and, INTRANETS should be inserted. Column 2, line 31, "WORLD" should be deleted, and, WIDE should be inserted. Column 3, line 28, "AD" should be deleted, and, AS should be inserted. Column 3, line 37, "DATABASE, INTRANET AND THE INTERNET" should be deleted, and, DATABASES, INTRANETS AND THE INTERNET; should be inserted. Column 3, line 44, "RESPONSE" should be deleted, and, RESPONSES should be inserted. Column 3, lines 57 and 58, "DATABASE, INTERNET, INTRANET" should be deleted, and, DATABASES, INTERNET, INTRANETS should be inserted. Column 3, line 64, "END" should be deleted, and, AND should be inserted. Column 3, line 67, "OTHERS" should be deleted, and, OTHER should be inserted. Column 4, line 1, before SOFTWARE, "COMPUTER" should be inserted. Column 4, line 10, "INTRANET" should be deleted, and, INTRANETS should be inserted. Column 4, line 43, "ON" should be deleted, and, OF should be inserted. Column 4, line 45, "HYPERLINK" should be deleted, and, HYPERLINKS should be inserted. Column 4, line 47, "DATABASE" should be deleted, DATABASES should be inserted. Column 4, lines 50 and 51, "MAID MESSAGE should be deleted, and, MAIL MESSAGES should be inserted. Column 4, line 52, "SERVICE" should be deleted, and, ON-LINE NON-DOWNLOADABLE COMPUTER DATABASE SOFTWARE; COMPUTER SERVICES should be inserted. Column 5, line 10, "DELIVER" should be deleted, and, DELIVERS should be inserted. Column 5, line 11, " DATABASE" should be deleted, and, DATABASES should be inserted. Column 5, line 20, "INTRANET" should be deleted, and, INTRANETS should be inserted. Column 5, line 22, "ASSISTANT" should be deleted, and, ASSISTANTS should be inserted. Column 5, line 50, after INQUIRIES, "COMPUTER SERVICES, NAMELY, PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SPEECH RECOGNITION COMPUTER SOFTWARE" should be inserted. Column 5, line 67, "APPLICA-" should be deleted. Column 6, line 1, "TION" should be deleted, and, APPLICATIONS should be inserted. Column 6, line 14, after REFERENCE, "; [semi-colon]" should be inserted. Column 6, line 19, "SERVICES" should be deleted, and, SERVICE should be inserted. Column 6, line 26, "INTRANET" should be deleted, and, INTRANETS should be inserted. Column 6, line 37, 38 and 39, "ALLOWS OTHER COMPUTER PROGRAMS TO ADAPT THEIR BEHAVIOR ACCORDING TO USE'S A" should be deleted, and, ALLOW OTHER COMPUTER PROGRAMS TO ADAPT THEIR BEHAVIOR ACCORDING TO A USER'S should be inserted. Column 6, lines 48 thru 57, "PROGRAMS THAT ALLOW OTHER COMPUTER PROGRAMS TO ADAPT THEIR BEHAVIOR ACCORDING TO A USER'S INSTRUCTIONS OR RESPONSES BY PERSONALIZING AND PROFILING THE INDIVIDUAL END-USERS THE RETRIEVAL, MANAGEMENT, AND DELIVERY OF DATA IN KNOWLEDGE MANAGEMENT, NEW MEDIA, CUSTOMER RELATIONSHIP MANAGEMENT, AND E-COMMERCE COMPUTER SOFTWARE APPLICATION" should be deleted, and, SOFTWARE USED TO CREATE AND MANAGE INTERNET AND INTRANET PORTAL SITES should be inserted. Column 6, lines 62 thru 66, " COMPUTER SERVICES, NAMELY, PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE COMPUTER SOFTWARE FOR MANAGEMENT AND PROCESSING OF ELECTRONIC COMMERCE TRANSACTION" should be deleted. Column 6, line 67, "ON" should be deleted, and, OF should be inserted. Column 7, line 5, "NET" should be deleted, and, NETS should be inserted. Column 7, line 9, "DEVICE" should be deleted, and, DEVICES should be inserted. Column 7, line 22, "OF" should be deleted, and, FOR should be inserted. Column 8, line 2, "INTRANET" should be deleted, and, INTRANETS should be inserted. Column 8, line 5, "THE INTRANET" should be deleted, and, THE INTERNET should be inserted. Column 8, line 17, "WEBSITE; WEBSITE" should be deleted, and, WEBSITES; WEBSITE should be inserted.