Trademark: 76265994
Status Date
Friday, September 17, 2010
Registration Number
2812107
Registration Date
Tuesday, February 10, 2004
Filing Date
Friday, June 1, 2001
Published for Opposition
Tuesday, November 18, 2003
Cancellation Date
Friday, September 17, 2010
9 Computer software downloadable from a global and internal computer network, accessed from a global computer network, and on computer disks and on CD-ROMs for use in database management in the field of customer, internal, and product support services; programs for data retrieval, management, and delivery in the fields of corporate knowledge management, customer support, and electronic commerce; computer programs capable of adapting their behavior according to a user's instructions or responses by personalizing and profiling for individual end-users the retrieval, management, and delivery of data in corporate knowledge management, new media, and e-commerce software applications; computer software designed to search a global computer network in order to automatically locate, read, and evaluate information according to parameters set by the user for the user's review; computer software and computer programs; problem resolution software for use in technical support of custom and commercial software
35 Business management consulting services for others in the fields of eSales, eSupport, eMarketing, and services; management for third parties of shared databases, call support centers, email, chat, telephone communications, and online customer, product, and employee support communications
42 Computer services, namely, consultation, design, installation, integration, implementation, modification, and technical support of knowledge management software and custom knowledge base development for technical support of custom and commercial software; developing and executing configuration management and quality assurance programs for use of knowledge management software; knowledge management software data conversion; providing search engines for obtaining, maintaining, and delivering data on a global computer network, all in the field of information management, computer services for concept matching, agent creations, agent retraining, and for conducting standard text searching; computer design analysis and implementation services related to computer software and programs used to read and evaluate content located on global computer networks according to the parameters set by the user for the user's review; maintenance of computer software and programs
The stippling shown in the drawing indicates shading and is not intended to indicate color.
Sep 17, 2010
Cancelled Sec. 8 (6-Yr)
Jun 2, 2010
Assignment Of Ownership Not Updated Automatically
Aug 8, 2007
Automatic Update Of Assignment Of Ownership
Mar 21, 2007
Assignment Of Ownership Not Updated Automatically
Sep 29, 2005
Attorney Revoked And/Or Appointed
Sep 29, 2005
Teas Revoke/Appoint Attorney Received
Feb 10, 2004
Registered-Principal Register
Nov 18, 2003
Published For Opposition
Oct 29, 2003
Notice Of Publication
Sep 25, 2003
Use Amendment Accepted
Sep 13, 2003
Approved For Pub - Principal Register
Jul 23, 2003
Correspondence Received In Law Office
Aug 22, 2003
Case File In Ticrs
Aug 4, 2003
Paper Received
Jul 30, 2001
Correspondence Received In Law Office
Jan 24, 2003
Disapproval - Amendment To Use Mailed
Jan 24, 2003
Amendment Of Alleged Use Disapproved
Jan 23, 2003
Use Affidavit Failed Formalities
Dec 16, 2002
Use Amendment Filed
Dec 16, 2002
Correspondence Received In Law Office
Dec 16, 2002
Paper Received
Jun 13, 2002
Final Refusal Mailed
Apr 26, 2002
Correspondence Received In Law Office
Apr 26, 2002
Paper Received
Nov 6, 2001
Non-Final Action Mailed
Sep 4, 2001
Correspondence Received In Law Office
Aug 6, 2001
Non-Final Action Mailed
Aug 1, 2001
Assigned To Examiner
Jul 30, 2001
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
