9 COMPUTER SOFTWARE AND PROGRAMS FOR USE IN MEASURING, ANALYZING AND REPORTING ORGANIZATIONAL AND BUSINESS PERFORMANCE VIA THE INTERNET AND INTRANET; COMPUTER COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS; COMPUTER SOFTWARE FOR PUBLISHING AND DISSEMINATING INFORMATION OVER GLOBAL COMPUTER NETWORKS; COMPUTER SOFTWARE AND PROGRAMS FOR ASSET MONITORING, EXECUTIVE INFORMATION ANALYSIS, EFFICIENCY EVALUATION, DATA MANAGEMENT AND INFORMATION MANAGEMENT, FOR USE IN ORGANIZATIONS AND BUSINESSES; AND COMPUTER SOFTWARE FOR PERFORMING SURVEYS OF CUSTOMERS VIA THE INTERNET