9 Computer software and hardware for use in the interactive counseling and testing of college and university students related to educational financial aid, specifically federal student loans; computer software and hardware that allow lenders and schools to transmit loan guarantees, loan servicing transactions, and preclaim transactions electronically; downloadable electronic publications in the nature of brochures, workbooks, newsletters, posters and booklets concerning college student financial aid; downloadable loan applications, loan processing forms, master promissory notes, deferment forms, claim forms, post guarantee forms, and loan entrance and exit review forms; downloadable electronic publications, namely brochures, workbooks, newsletters, posters and booklets concerning college student financial aid