16 series of non-fiction books in the field of interpretation, selection, and coverage of health insurance policies and plans, and on how to draft appeals and grievances under health insurance policies and plans; printed materials, namely, booklets, guidebooks, brochures, leaflets, pamphlets, newsletters, magazines, and journals, all in the field of interpretation, selection, and coverage of health insurance policies and plans, and on how to draft appeals and grievances under health insurance policies and plans