9 Automated utility meter reading and data transmission devices-- field programming devices for use with automated utility meter reading and data transmission devices; telemetry devices; battery powered data logging devices; computer software for use in telemetry control, real time utility outage reporting, and meter and sensor data collection; and computer software for use by utilities and energy service providers in utility load forecasting, billing, customer enrollment, customer interaction, customer account management, marketing, inventory management, and work order processing