9 computer software for use in business applications for scheduling, planning, manufacturing, product development, sales and marketing, customer services, workforce planning, project management, the integration and optimization of business processes, supply chain management, customer management and strategic planning; computer software for use in database management; computer software to synchronize operational activities across the customer management, product life-cycle management, product life-cycle and supply chain management processes; downloadable electronic publications in the nature of catalog content in the field of parts and parts descriptions supplied online from databases of from facilities provided on a global communications network; downloadable software supplied online from databases or from facilities provided on a global communications network in the fields of product life-cycle management, supply-chain management, and parts catalog content