16 printed materials, publications and periodicals, namely, journals, operating manuals, user guides, pamphlets, and brochures about, for use with, and directed to users of computer software in the fields of operating system software and utilities; computer software development tools and components; business and electronic commerce directed to the government, aerospace, computer hardware, computer software, finance, insurance, health services, manufacturing and process control, telecommunications, and transportation and distribution industries, database development and management, manufacturing and logistics, supply chain planning and management, procurement planning and management; project planning and management, requirements planning and management, product development, manufacturing, and training, computer configuration management, electronic, digital, remote, and wireless communications networks development, administration, and management; human resources; and customer management