9 Computer telephony integration software; computer and telecommunications software systems and tools used therewith, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; computer programs for combining and integrating voice and data communications with computer technologies; computer programs for controlling internal and external communications (including voice and data) for a computer system; computer programs for handling and integrating voice and data communications and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response and customized, customer specific applications; and instruction manuals sold therewith
Trademark: 76145642
