35 providing business information, namely, information about the performance of third party suppliers in the fields of web hosting, content delivery, mirror sites, database servers, certificate servers, credit card authorization, advertising servers and application service providers; preparing business reports, namely, providing technical reports summarizing the website performance, availability, and problems of clients' websites; business consultation, namely, analysis and optimization of network performance between e-businesses and end users; and business management, namely, end-to-end management of e-business networks comprised of providing transaction assurance, monitoring from multiple locations, providing XML data reports, and providing security audits