9 COMPUTER HARDWARE AND SOFTWARE USED TO MONITOR MISSION CRITICAL APPLICATIONS IN FACILITY MANAGEMENT CONTROL SYSTEMS-NAMELY, HEATING, VENTILATION, AIR CONDITIONING, REFRIGERATION, ENERGY, LIGHTING, ELECTRICAL, FIRE ALARM, AND SECURITY ACCESS SYSTEMS - FOR INDUSTRIAL, COMMERCIAL, AND GOVERNMENTAL FACILITIES, AND NOT RELATING TO DATABASE SOFTWARE, DATABASE MANAGEMENT, DATABASE ADMINISTRATION, OR DATABASE UTILIZATION