42 GATHERING AND COMPUTER ANALYSIS OF INFORMATION RELATING TO CUSTOMER, VENDOR, BUSINESS PARTNER, STAKEHOLDER AND EMPLOYEE SATISFACTION AND THE GENERATION OF REPORTS FROM THE ANALYZED INFORMATION VIA ELECTRONIC COMMUNICATION NETWORKS; AND RETRIEVING, STORING, ANALYZING, DISTRIBUTING, AND TRANSMITTING DATA AND INFORMATION RELATING TO PRODUCTS AND SERVICES PROVIDED BY OTHERS AND RELATING TO CUSTOMERS, EMPLOYEES, MANAGERS, AND BUSINESS ASSOCIATES VIA ELECTRONIC COMMUNICATION NETWORKS