9 Computer software for use in database management, for word processing, for drafting of spreadsheets, for presentation and graphics creation, for webpage editing, and for sending and receiving of electronic mail over a global computer network
38 Online communication tools, including chat rooms, bulletin boards, phone connections, and electronic mail
41 Online access to office software applications for database management, for word processing, for drafting of spreadsheets, for presentation and graphics creation, for webpage editing, and for sending and receiving of electronic mail