35 Management and consulting services in the field of order processing, namely development, design, installation, customization, support and maintenance of computer systems and software to allow supply chain participants (including retailers, wholesalers, distributors, manufacturers and others) to communicate orders and related information and data efficiently via a global computer network and other computer networks and to place, receive, manage and track orders and related information and data up and down the supply chain; creation, production, customization and modification of user manuals and user guides for use therewith