35 Customer interaction management services and customer care services for others, namely, computerized database management of sales, service, technical support and general information inquiries of customers through a variety of media and receiving and responding to sales and general inquiries of customers through a variety of media; business management consulting services for all aspects of insourced customer interaction management; business management services, namely planning, designing, and providing spectrum turn key customer interaction management center infrastructure and solutions for others; managing and operating customer interaction centers for others; employment agency service; and management of customer interaction management centers providing customer care and customer interaction management services for others