42 Computer consultation services in the area of design, development and installation of electronic commerce applications, namely, shopping cart applications, electronic marketplaces, purchasing agents, and functionalities for the registration, browsing, comparison, purchase, retail sale, processing and management of warranties and warranty related information and services to be used in association with on-line stores and interactive databases; technical support services namely, troubleshooting of computer hardware and software problems via telephone, e-mail and in person