Trademark: 76054205
Status Date
Friday, March 11, 2022
Registration Number
2499993
Registration Date
Tuesday, October 23, 2001
Filing Date
Tuesday, May 23, 2000
Published for Opposition
Tuesday, July 31, 2001
41 EDUCATIONAL SERVICES, NAMELY, CONDUCTING CLASSES AND WORKSHOPS IN THE FIELD OF COMPUTER SOFTWARE; CONDUCTING ONLINE INTERACTIVE CLASSES IN THE FIELD OF COMPUTER SOFTWARE BY MEANS OF THE INTERNET
9 [ COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT AND CONTACT MANAGEMENT, namely, SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; COMPUTER SOFTWARE FOR MANAGING TELEPHONE CALL CENTERS; COMPUTER SOFTWARE FOR DOCUMENT ASSEMBLY; COMPUTER SOFTWARE FOR INTEGRATING CUSTOMER DATA AND CONTACT INFORMATION FROM A VARIETY OF DIFFERENT SOURCES; COMPUTER SOFTWARE USED FOR BUSINESS WORKFLOW AUTOMATION; COMPUTER SOFTWARE FOR GENERATING REPORTS FOR USE BY BUSINESS MANAGERS AND BY COMPUTER SYSTEM ADMINISTRATORS; COMPUTER ACCOUNTING SOFTWARE; COMPUTER SOFTWARE FOR OBTAINING CREDIT RATING INFORMATION ABOUT CUSTOMERS AND POTENTIAL CUSTOMERS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CREDIT CARD CUSTOMER SERVICE OPERATIONS, CREDIT CARD ISSUANCE AND CREDIT CARD COLLECTIONS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CHECK EXCEPTIONS AND MONEY TRANSFER EXCEPTIONS; COMPUTER SOFTWARE FOR MANAGING ONLINE MUTUAL FUND PURCHASING, REDEMPTION AND TRANSFERS; COMPUTER SOFTWARE FOR MAINTAINING FINANCIAL DATABASES AND FOR GENERATING FINANCIAL REPORTS; COMPUTER SOFTWARE FOR CONDUCTING ELECTRONIC BANKING TRANSACTIONS BY MEANS OF A SITE ON A GLOBAL COMPUTER NETWORK; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE HEALTH CARE INDUSTRY TO MANAGE HEALTH CARE REFERRALS, TO VERIFY INSURANCE COVERAGE AND TO PROCESS INSURANCE CLAIMS; USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS ]
42 CONSULTATION IN THE FIELD OF CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE; COMPUTER SYSTEM CONFIGURATION AND ANALYSIS; COMPUTER SYSTEMS INTEGRATION SERVICES
In the statement, column 1, lines 1 and 2, should be deleted, and, "Pegasystems Inc. (Massachusetts Corporation) should be inserted.
Color is not claimed as a feature of the mark.
Mar 11, 2022
Notice Of Acceptance Of Sec. 8 - E-Mailed
Mar 11, 2022
Registered And Renewed (Second Renewal - 10 Yrs)
Mar 11, 2022
Registered - Sec. 9 Granted/Check Record For Sec. 8
Mar 11, 2022
Registered - Partial Sec. 8 (10-Yr) Accepted
Mar 11, 2022
Case Assigned To Post Registration Paralegal
Oct 25, 2021
Teas Section 8 & 9 Received
Oct 23, 2020
Courtesy Reminder - Sec. 8 (10-Yr)/Sec. 9 E-Mailed
Oct 26, 2012
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 26, 2012
Teas Change Of Owner Address Received
Oct 26, 2012
Teas Change Of Correspondence Received
Nov 1, 2011
Registered And Renewed (First Renewal - 10 Yrs)
Nov 1, 2011
Registered - Sec. 8 (10-Yr) Accepted/Sec. 9 Granted
Oct 31, 2011
Case Assigned To Post Registration Paralegal
Sep 30, 2011
Teas Section 8 & 9 Received
Oct 31, 2007
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Oct 20, 2007
Teas Section 8 & 15 Received
Jan 19, 2007
Case File In Ticrs
Feb 15, 2002
Correction Under Section 7 ¿ Processed
Jan 7, 2002
Sec 7 Request Filed
Oct 23, 2001
Registered-Principal Register
Jul 31, 2001
Published For Opposition
Jul 18, 2001
Notice Of Publication
Apr 4, 2001
Approved For Pub - Principal Register
Jan 4, 2001
Correspondence Received In Law Office
Dec 4, 2000
Non-Final Action Mailed
Nov 27, 2000
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
