Word

SOLUTIONEER

Status

Dead

Status Code

602

Status Date

Tuesday, March 19, 2002

Serial Number

76043739

Mark Type

1000

Filing Date

Monday, May 8, 2000

Abandoned Date

Sunday, January 6, 2002

Trademark Owner History

TeleTech Holdings, Inc.

Classifications

9 Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others

35 Customer relationship management services and customer care services for others, namely receiving and responding to sales, service and general information inquiries of customers through a variety of electronic media; employment agency services; business consulting and management for customer interaction management centers providing customer care and customer relationship management services

38 Telecommunications services, namely providing telephone and electronic mail services; providing multiple user access to a global computer network

41 Education services, namely, training courses and seminars in the field of providing customer care and customer relationship management services, namely, services which focus on receiving and responding to sales, service, technical support and general information inquiries of customers of others

42 Computer programming services for others; application service provider featuring software for managing and operation of customer relationship management centers; technical consulting in the field of hardware and software systems and solutions' implementation of software for managing and operation of customer relationship management centers; database development services for others and technical consultation rendered in connection therewith in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services; technical support services, namely troubleshooting of computer hardware and software problems via telephone, e-mail, in person and the Internet

Trademark Events

Mar 19, 2002

Abandonment - Failure To Respond Or Late Response

Jul 5, 2001

Non-Final Action Mailed

Jun 19, 2001

Examiners Amendment Mailed

May 28, 2001

Assigned To Examiner

Mar 9, 2001

Assigned To Examiner

Nov 14, 2000

Non-Final Action Mailed

Nov 8, 2000

Assigned To Examiner

Nov 6, 2000

Assigned To Examiner