42 prenatal program services, namely, telephonic risk assessments, ongoing case management of high-risk mothers, attending physician coordination, postpartum follow-up, and providing related educational materials; hot line counseling, namely, offering advice regarding health-related topics; workers' compensation program services, namely, medical case management, ergonomic study, functional job analysis, job placement, loss of earning capacity evaluations and testimony, medical review, social security disability income advocacy, telephonic case management and transferable skills analysis; mental and behavioral health managed care services, namely, establishment of provider networks and claims administration; elder care and consulting, and child care and consulting, as part of an employee assistance program; health care services in the nature of disease management