9 Computer software and firmware for use in database management, financial management and business management in the fields of insurance, motor vehicles, and motor vehicle repair and maintenance; computer software for use in financial management, featuring billing and collection of policy premiums and risk management of statutory capital in the field of auto insurance; computer e-commerce software to allow users to perform electronic business transactions via a global computer network; computer software for use in insurance claims management, featuring claims and damage inspection via digital video, claims adjustment, claims preparation, and insurance fraud prevention in the field of auto insurance