Word

VIATIL

Status

Dead

Status Code

710

Status Date

Friday, August 27, 2010

Serial Number

76015162

Registration Number

2806863

Registration Date

Tuesday, January 20, 2004

Mark Type

1000

Filing Date

Friday, March 31, 2000

Published for Opposition

Tuesday, September 17, 2002

Cancellation Date

Friday, August 27, 2010

Trademark Owner History

Viadyne Corporation - Original Registrant

Classifications

9 COMPUTER SOFTWARE FOR MANAGING INFORMATION TECHNOLOGY INFRASTRUCTURES; NAMELY, SOFTWARE USED TO PERFORM HELP DESK FUNCTIONS, NAMELY, TRACKING AND MANAGING USER SERVICE DISRUPTIONS, REQUESTS FOR SERVICE AND SERVICE RESTORATIONS DUE TO INFRASTRUCTURE OUTAGES; SOFTWARE USED TO PERFORM CHANGE MANAGEMENT FUNCTIONS, NAMELY, TRACKING, APPROVING, MONITORING AND MANAGING SYSTEM CHANGES IMPLEMENTED WITHIN THE INFRASTRUCTURE; SOFTWARE USED TO PERFORM PROBLEM MANAGEMENT FUNCTIONS, NAMELY, INITIATING AND TRACKING INVESTIGATIONS INTO COMPUTER PROBLEMS IN ORDER TO IDENTIFY ROOT CAUSES OF THE PROBLEMS, TRACKING AND BRINGING RESOLUTION TO KNOWN COMPUTER ERRORS, AND PROVIDING A KNOWLEDGE BASE CONSISTING OF SERVICE RESTORATIONS, REQUESTS FOR COMPUTER SERVICE, TEMPLATES AND SCRIPTS TO ASSIST IN COMPUTER SERVICE RESTORATIONS AND/OR REQUESTS FOR COMPUTER SERVICE; SOFTWARE USED TO PERFORM ASSET/CONFIGURATION MANAGEMENT FUNCTIONS, NAMELY, MONITORING AND TRACKING INVENTORY OF COMPUTER HARDWARE, COMPUTER SOFTWARE AND NETWORK COMMUNICATIONS SYSTEMS AND PROCEDURES, DEFINING ATTRIBUTES OF AND RELATIONSHIPS BETWEEN SUCH HARDWARE, SOFTWARE, NETWORK COMMUNICATIONS SYSTEMS AND PROCEDURES WITHIN THE INFORMATION TECHNOLOGY INFRASTRUCTURE, AND DETAILING THE CONTRACTUAL AND FINANCIAL INFORMATION PERTAINING TO THE INFORMATION TECHNOLOGY INFRASTRUCTURE; SOFTWARE USED TO PERFORM SERVICE LEVEL MANAGEMENT FUNCTIONS, NAMELY, DOCUMENTING SERVICE LEVEL AGREEMENTS, NAMELY, WRITTEN AGREEMENTS BETWEEN SERVICE PROVIDERS AND CUSTOMERS WHICH DOCUMENT AGREED SERVICE LEVELS AND TAKING APPROPRIATE ACTIONS TO MAINTAIN, JUSTIFY, MEASURE AND MONITOR SERVICE LEVEL AGREEMENTS AND OPERATIONAL LEVEL AGREEMENTS BETWEEN INFORMATION TECHNOLOGY SERVICE PROVIDERS AND USERS, AND BETWEEN INFORMATION TECHNOLOGY SUPPORT GROUPS, AND; SOFTWARE USED TO PERFORM CONTACT MANAGEMENT FUNCTIONS, NAMELY, DEFINING AND TRACKING ORGANIZATION AND SUPPORT STRUCTURES, NAMELY, LOGICAL GROUPINGS OF PEOPLE BROKEN DOWN INTO DISCRETE OPERATIONAL GROUPS AND EMPLOYMENT POSITIONS TO ENABLE IDENTIFICATION OF BUSINESS OPERATIONAL AREAS, GEOGRAPHICAL SITES AND LOCATIONS OF INFORMATION TECHNOLOGY INFRASTRUCTURE AND PEOPLE, THEIR ATTRIBUTES, ASSOCIATIONS AND ROLES WITHIN THE ORGANIZATION AND WITHIN THE INFORMATION TECHNOLOGY INFRASTRUCTURE

VITAL

Trademark Events

Aug 27, 2010

Cancelled Sec. 8 (6-Yr)

Jan 2, 2008

Teas Change Of Correspondence Received

Nov 21, 2007

Teas Change Of Correspondence Received

May 6, 2005

Teas Change Of Correspondence Received

Jan 20, 2004

Registered-Principal Register

Nov 13, 2003

Allowed Principal Register - Sou Accepted

Oct 31, 2003

Correspondence Received In Law Office

Oct 31, 2003

Teas Response To Office Action Received

Sep 8, 2003

Non-Final Action Mailed

Jul 31, 2003

Assigned To Examiner

Jul 30, 2003

Case File In Ticrs

Jun 10, 2003

Statement Of Use Processing Complete

Jun 10, 2003

Use Amendment Filed

Jun 12, 2003

Paper Received

Dec 10, 2002

Noa Mailed - Sou Required From Applicant

Sep 17, 2002

Published For Opposition

Aug 28, 2002

Notice Of Publication

Jun 26, 2002

Approved For Pub - Principal Register

Jun 26, 2002

Assigned To Examiner

Jul 16, 2001

Correspondence Received In Law Office

May 30, 2002

Reinstated

Jan 25, 2002

Abandonment - Failure To Respond Or Late Response

May 3, 2001

Final Refusal Mailed

Feb 20, 2001

Correspondence Received In Law Office

Sep 20, 2000

Non-Final Action Mailed

Sep 15, 2000

Assigned To Examiner

Sep 14, 2000

Assigned To Examiner