9 computer software and computer programs for use in collaboration between organizations, communication between trading partners, supply chain collaboration, supplier relationship management, retail event management, supplier performance management, management of events such as promotions and new product introductions, evaluating and maximizing the effectiveness of trade promotions, business planning, product change management, product returns management, demand management, order and logistics management, product performance management, supplier appraisal, new product development, new product introductions, stock management, forecasting and replenishment; software for sharing, exchanging and updating information and knowledge between trading partners; software for supporting inter-company processes between suppliers and retailers; software for managing and integrating the supply chain; downloadable electronic publications and documentation, namely, marketing material, case studies, newsletters, magazines in the field of collaboration between organizations, communication between trading partners, supply chain collaboration, supplier relationship management, retail event management, supplier performance management, management of events such as promotions and new product introductions, evaluating and maximizing the effectiveness of trade promotions, business planning, product change management, product returns management, demand management, order and logistics management, product performance management, supplier appraisal, new product development, new product introductions, stock management, forecasting and replenishment