Word

VALUE DRIVEN ESERVICE

Status

Dead

Status Code

602

Status Date

Monday, April 2, 2001

Serial Number

75919324

Mark Type

1000

Filing Date

Tuesday, February 15, 2000

Abandoned Date

Friday, February 2, 2001

Trademark Owner History

PRIMUS KNOWLEDGE SOLUTIONS, INC.

Classifications

42 Computer consultation services; software design services and development services; computer services, namely, installation, integration, and implementation of customer, product and employee support software; computer services in the field of customer, product and employee support for use in retrieval, distribution and management of shared databases, direct access to shared databases, direct communication with call support centers, transmission of messages among computer users, management of email, chat and telephone communications; technical support services, namely, troubleshooting of software problems via telephone, email, chat and postings on global networks; computer consultation services, namely, design and development of automated online support communications systems; computer and software consultation, design, development, technical support and troubleshooting services for others in the field of ecommerce, eSales, esupport, eMarketing, eAdvertising and eservices

VALUE DRIVEN E SERVICE

Trademark Events

Apr 2, 2001

Abandonment - Failure To Respond Or Late Response

Aug 1, 2000

Non-Final Action Mailed

Jul 19, 2000

Assigned To Examiner

Jul 17, 2000

Assigned To Examiner