16 Printed material, namely, books, booklets, printed educational and instructional materials all for use in association with computer software for use in the retail industry, namely, computer software for monitoring inventory, warehouse management applications, decision support applications, marketing strategies applications, customer services applications, cash register information capture and information transfer between stores and head office applications, point-of-sale and in-store systems applications, and sales, auditing and loss prevention applications, and planning, allocation and replenishment applications, merchandise management applications and operations and customer relationship management applications