42 technical consultation in the fields of computer hardware, computer software, communications technology, telecommunications technology, computer networks technology, global computer networks, ergonomic furniture, and consumer electronics; technical and engineering support services, namely, troubleshooting of computer hardware and software problems via telephone, email, in person, and the global computer network; providing information to others in the field of interfacing and providing technical support and technical support referrals by means of a global computer network; facilitating and organizing communications over a global computer network; maintenance of computer software; consultation in the field of use of the global computer network; research in the field of technology and technical support issues for customers and experts