42 Providing performance and integration information concerning consumer electronic products and services via global computer networks, by distribution of compact discs, video-cassettes, audio-cassettes, electronic media, and printed media, and in person; Technical support services, namely, troubleshooting consumer electronic product hardware problems, consumer electronic product software problems, consumer electronic service hardware problems, consumer electronic service software problems, consumer electronic product integration problems, and, consumer electronic service integration problems via telephone, e-mail, video-conference, chat room, electronic discussion forum, other electronic communication, and in person