9 COMPUTER SOFTWARE DEVELOPMENT TOOLS FOR DATA MANAGEMENT, INCLUDING WITHOUT LIMITATION, DATA ENTRY, DATA WAREHOUSING, DATA MINING, INFORMATION NAVIGATION, DATA REORGANIZATION AND ANALYSIS, WORLD WIDE WEB SITE DEVELOPMENT, AND E-COMMERCE TO ALLOW USERS TO PERFORM ELECTRONIC BUSINESS TRANSACTIONS VIA A GLOBAL COMPUTER NETWORK, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH