Trademark: 75844973
Word
ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT.
Status Date
Wednesday, January 22, 2003
Filing Date
Wednesday, November 10, 1999
Published for Opposition
Tuesday, July 24, 2001
Abandoned Date
Tuesday, November 12, 2002
35 BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY INITIATING, RECEIVING AND RESPONDING TO ON-LINE INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS
41 TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING
"ACQUISITION", "OPTIMIZATION", "RETENTION", "CENTRAL CUSTOMER CARE DATABASE" and "LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT."
Jan 22, 2003
Abandonment - Failure To Respond Or Late Response
Aug 6, 2002
Teas Change Of Correspondence Received
May 8, 2002
Final Refusal Mailed
Mar 26, 2002
Correspondence Received In Law Office
Feb 1, 2002
Non-Final Action Mailed
Jan 24, 2002
Statement Of Use Processing Complete
Jan 9, 2002
Use Amendment Filed
Oct 16, 2001
Noa Mailed - Sou Required From Applicant
Jul 24, 2001
Published For Opposition
Jul 11, 2001
Notice Of Publication
Apr 9, 2001
Approved For Pub - Principal Register
Feb 28, 2001
Correspondence Received In Law Office
Aug 29, 2000
Non-Final Action Mailed
Aug 25, 2000
Assigned To Examiner
Apr 13, 2000
Assigned To Examiner
Apr 10, 2000
Assigned To Examiner
Apr 7, 2000
Assigned To Examiner
Apr 7, 2000
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
