41 education services, namely, providing classes and seminars in the technology to provide a comprehensive process for the restoration of pre-owned vehicles to nearly new, featuring education in the area of pre-opening site consultation, design layout and review, equipment specification review, installation assistance, training for technicians, quarterly site revisits and evaluation, information technology solutions for product procurement management, follow-up on-site assistance of certified technician to assist personnel with any problem related to the reconditioning service, and a toll free technical service educational hot line staffed by qualified technicians to trouble shoot and answer questions or concerns