42 A "pay as you go" subscription based consulting service offering delivered via the internet through a web based portal accessible globally via the Internet. The service offering is centered in the Information Technology area relating to more specific areas of business application administration such as ERP, CRM, operating system, database, and web based computer applications; To offer remote (achieved through portal technology) performance monitoring of said applications via gathered application statistics and in real time, availability and response monitoring of said applications via gathered statistics and in real time. To offer remote (achieved through portal technology) administration of said applications via proprietary computer tools and programs. To provide variable alert capabilities to customers, who own or use said applications, via email, web chat, instant messages, paging, telephony and other online computer based channels. To provide detailed, summarized, historical and current reporting of the said applications in the areas of system and application availability data, system and application response time to end users data, system and application throughput data, computer system hardware capacity data, and computer system hardware response time data. To provide corrective action support via a computerized and web based support system for use in problem identification and corrective action. To provide online links to news, and information technology reference materials
Trademark: 75807582
