9 PRE-RECORDED AUDIO TAPES AND VIDEO TAPES FEATURING MOTIVATIONAL TECHNIQUES AND BUSINESS SKILLS
16 PRINTED INSTRUCTIONAL AND TEACHING MATERIALS CONCERNING BUSINESS RELATIONSHIP MANAGEMENT, CUSTOMER SERVICE, BUSINESS SKILLS, AND COMMUNICATION SKILLS
35 BUSINESS CONSULTING SERVICES IN THE FIELDS OF BUSINESS RELATIONSHIP MANAGEMENT, CUSTOMER SERVICE, SALES SKILLS, COMMUNICATION ARTS, AND EXECUTIVE COACHING
41 EDUCATIONAL SERVICES, NAMELY PROVIDING SPEAKERS AND CONDUCTING CLASSES AND SEMINARS IN THE AREAS OF CUSTOMER SERVICE, SALES TRAINING, AND COMMUNICATION ARTS