42 Data mining, contract management, channel management, set up and management of call centers; order entry, provisioning and fulfillment; marketing analysis services; human resource administration, performance management and knowledge management; skills management, supply chain, vendor/partner/channel management, procurement and asset management, inventory control, order management and distribution; security, network and messaging infrastructure provision, workflow management, decision support, web hosting and design, information technology strategic planning, legacy system integration and maintenance, data warehousing, manufacturing control and document management