9 COMPUTER SOFTWARE FOR THE MANAGED HEALTHCARE INDUSTRY THAT PERFORMS A VARIETY OF FUNCTIONS, NAMELY, CONNECTING PROVIDERS ONTO AN ENTERPRISE-WIDE INFORMATION NETWORK, PROVIDING INFORMATION ON-LINE, CASE MANAGEMENT, CLAIMS PROCESSING, CREDENTIALING, DETERMINING ELIGIBILITY FOR COVERAGE, ENROLLMENT, COMPLIANCE REPORTING, MEMBER SERVICE, PLAN BENEFIT ADMINISTRATION, PREMIUM BILLING, AND PROVIDER CONTRACTING