9 Computer software, computer programs; computer programs for data and trend analysis, data and organizational modelling, business management modelling, analysis and strategy; computer programs for word, data and image processing, information collecting and management, workflow management, presentation and control; databases; computer programs for database construction, management and operation, computer-aided design and computer-aided programming; data warehousing; decision support software and tools; rule and object management software; rapid application development software and tools; computer programs for use in the planning, scheduling and management of resources and projects; on-line help and training programs for all the aforesaid