16 Printed manuals, books and guide books featuring group formation, group conflict, group communication, group dynamics, group decision making and general management topics; teaching materials and assessment instruments, namely, syllabus, workbooks, exercise books, printed instructional educational and teaching materials featuring group formation, group conflict, group communication, group dynamics, group decision making and general management topics; printed teaching materials featuring group formation, group conflict, group communication, group dynamics, group decision making and general management topics; paper teaching materials featuring group formation, group conflict, group communication, group dynamics, group decision making and general management topics; printed forms