Trademark: 75639583
Status Date
Friday, September 12, 2014
Registration Number
2811999
Registration Date
Tuesday, February 10, 2004
Filing Date
Thursday, February 11, 1999
Published for Opposition
Tuesday, January 23, 2001
Cancellation Date
Friday, September 12, 2014
9 Computer software and programs for use in call centers and other departments using work flow and call scripting integrated with telephone switches and a global computer network in a customer facing environment of live or computer network-based agents; electromagnetic and optical data and voice recorders, whether networked or stand-alone, for recording data and voice conversations on magnetic tapes and disks and optical disks; communications software for connecting telephony switches and interactive voice response equipment to be networked, and database work stations
16 Printed matter and publications, namely, books featuring instructions for telecommunications and computer integrated telephony software, leaflets, fax sheets, brochures, manuals, guides, newsletters, all relating to software for call center scripting and call flow processes involving customer interaction by telephone operators
35 Electronically distributing marketing and promotional material relating to Applicant's software and equipment for call center scripting and call flow processes, all involving customer interaction by call/contact center staff; and consultancy related to implementation, training, workflow and business processes for customer relationship management, call center scripting, and call flow processes, all involving customer interaction by call/contact center staff
42 Computer consultancy services and computer programming for others relating to Applicant's software packages used in customer relationship management, computer telephony, integrated workflow processes and call scripting, all for customer interaction by call/contact center staff and support services provided in alliance with call/contact center staff
Sep 12, 2014
Cancelled Sec. 8 (10-Yr)/Expired Section 9
Jan 9, 2010
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Jan 9, 2010
Case Assigned To Post Registration Paralegal
Jan 6, 2010
Teas Section 8 & 15 Received
Sep 16, 2009
Automatic Update Of Assignment Of Ownership
Apr 7, 2009
Applicant/Correspondence Changes (Non-Responsive) Entered
Apr 7, 2009
Teas Change Of Owner Address Received
Nov 10, 2008
Teas Change Of Correspondence Received
Nov 10, 2008
Teas Change Of Correspondence Received
Jun 7, 2007
Case File In Ticrs
Feb 10, 2004
Registered-Principal Register
Nov 13, 2003
Opposition Terminated No. 999999
Nov 13, 2003
Opposition Terminated No. 999999
Nov 13, 2003
Opposition Dismissed No. 999999
Aug 25, 2003
Paper Received
Mar 22, 2001
Opposition Instituted No. 999999
Feb 15, 2001
Opposition Papers Received At Ttab
Jan 23, 2001
Published For Opposition
Dec 22, 2000
Notice Of Publication
Nov 20, 2000
Approved For Pub - Principal Register
Nov 3, 2000
Correspondence Received In Law Office
Aug 21, 2000
Correspondence Received In Law Office
May 23, 2000
Final Refusal Mailed
Apr 5, 2000
Correspondence Received In Law Office
Mar 27, 2000
Letter Of Suspension Mailed
Jan 31, 2000
Correspondence Received In Law Office
Aug 5, 1999
Non-Final Action Mailed
Aug 2, 1999
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
