41 EDUCATIONAL, INSTRUCTIONAL AND TRAINING SERVICES, ARRANGING AND CONDUCTING EDUCATION AND TRAINING CONFERENCES, SEMINARS, LECTURES AND WORKSHOPS, INFORMATION, CONSULTANCY AND ADVISORY SERVICES, AND PREPARATION OF REPORTS, ALL RELATING TO BUSINESS; PERSONNEL VOCATIONAL TESTING, GUIDANCE AND TRAINING, PSYCHOLOGICAL TESTING AND ASSESSMENT, CAREER ADVICE, PERSONAL DEVELOPMENT, MANAGEMENT DEVELOPMENT AND COMMUNICATION SKILLS; EDUCATION AND TRAINING RELATING TO THE MANAGEMENT OF ORGANIZATIONS, LOGISTICS, PERSONNEL, BUSINESS DELIVERY, BUSINESS PERFORMANCE, BUSINESS CLIMATE AND OF PUBLIC RELATIONS AND CUSTOMER SERVICE, CONTINUING PROFESSIONAL DEVELOPMENT SERVICES, PUBLISHING SERVICES, LIBRARY SERVICES, PRODUCTION OF AUDIO AND VIDEO TRAINING AND INSTRUCTIONAL MATERIALS, AWARD OF SCHOLARSHIPS, BURSARIES AND PRIZES