9 COMPUTER HARDWARE, NAMELY, MONITORS, PERSONAL COMPUTERS, CONSOLES, LASER PRINTERS, MODEMS, KEYBOARDS, HARD DRIVES, PROGRAMMABLE FUNCTION KEYS, INTERFACE UNITS, SURGE PROTECTORS, CONNECTING CABLES, AND MULTI-TASKING OPERATING SYSTEM; COMPACT DISCS FEATURING INFORMATION ABOUT FLORISTS; COMPUTER SOFTWARE FOR ACCOUNTING, BOOKKEEPING, CASH FLOW MANAGEMENT, SALES ANALYSIS, SPECIAL OCCASION REMINDER FILES, DIRECT MAIL, AUTOMATING ORDER PROCESSING FOR WIRE AND TELEPHONE SALES; COMPUTER SOFTWARE FOR CREATING CUSTOMER, RECIPIENT, ORDER, CREDIT CARD INFORMATION, AND HISTORY OF PURCHASES DATABASES; COMPUTER SOFTWARE FOR SENDING AND RECEIVING ELECTRONIC MESSAGES, PRINTING DETAILED ORDER INFORMATION, PRINTING DAILY TOTALS TO POST TO LEDGER, PROVIDING END OF DAY CREDIT CARD SETTLEMENTS, PROVIDING END OF DAY CREDIT CARD SETTLEMENTS, PROVIDING END OF DAY ORDER HISTORIES, AND AUTOMATIC UPDATING OF CUSTOMER PROFILES, POINT OF ORDER ENTRY, INVENTORY CONTROL, CREDIT CARD PROCESSING, REMOTE ACCESS, MARKETING, DIRECTORY, PRODUCT, AND EMPLOYEE MAINTENANCE, ACCOUNTS PAYABLE, PAYROLL, AND GENERAL LEDGER, COMPUTER SOFTWARE FOR LOCAL AND GLOBAL COMPUTER NETWORKING, ACCESS CAPABILITY; AND COMPUTER SOFTWARE FOR FACILITATING COMMUNICATIONS ON A COMPUTER NETWORK FOR SENDING AND RECEIVING MESSAGES BETWEEN RETAIL BUSINESSES