9 computer software for use in monitoring and analyzing business processes in the fields of batch continuous or assembly type manufacturing, namely, auto assembly, machine parts, textiles, apparel, printing, paper mill, design and quality control laboratories, electroic motors, hydraulic systems, condoms, nuclear fuel, power plants, construction and consumable goods businesses, in service industries such as health care, telecommunications, software design and development, help desks and call centers featuring customer services, order processing and complaint departments, procurement services, supply chain management services featuring warehouses for fulfilling customers orders, and in-house warehouses for supplying employees with supplies, information technology, database management, occupational training, airline industry services, packaging and shipping business, travel agencies, armed services, accounting, architecture, and inventory control