9 Computer hardware; computer software for use in processing, recording, analyzing, measuring, monitoring and controlling interactions by and between a computer user, a computer, and computer software; computer software for use in conjunction with web sites on and intranet and a global computer information network to measure visits to the sites and interactions between visitors to the sites and the sites themselves; computer software for use in capturing all on-screen x y positions in order to analyze interactions and propose and/or implement appropriate responses for modifications; computer software for use in controlling and modifying data processing applications; data processing installations, namely, data processing devices including global computer networks, intranet, and extranet installations; printed matter and publications, namely, journals, newspapers, magazines, posters, books and manuals all constituting instructional materials sold as a unit with the aforementioned software